Do you offer sample testing?
Yes, we do. We provide sample testing to help you confirm quality and performance before purchase.
What is the price of your products?
Yes, we can certainly provide you with a competitive price quote.
However, our pricing depends on several factors, including:
1.Product type and grade – different specifications (e.g., purity, molecular weight, hydroxyl value) affect cost.
2.Order quantity – larger volumes typically qualify for better unit pricing.
3.Packaging preference – drum, IBC tote, or bulk container options may vary in cost.
4.Shipping terms and destination – FOB, CIF, CFR, or other Incoterms, as well as the port of discharge, influence the final quote.
Do you offer after‑sales service for your products?
Yes, absolutely. We provide full after‑sales support, including technical assistance, documentation (MSDS/TDS/COA), quality follow‑up, and responsive handling of any issues. We are always available to support you – even after the order is delivered.
Can you give me more details about the product?
Yes, of course.
We can provide full product details, including specifications (purity, hydroxyl value, molecular weight, viscosity, water content, acidity), physical properties (appearance, melting point, density, solubility, flash point), typical applications, packaging options, storage guidelines, and regulatory documents (MSDS, TDS, COA).
All our products are manufactured under ISO 9001 and ISO 14001 certified systems, ensuring consistent quality and reliability.
What is your minimum order quantity?
Yes, we offer low minimum order quantities (MOQs). This is designed to help customers – especially those testing new products or entering new markets – start with smaller volumes and reduce initial risk.
What is your delivery time?
Our standard delivery time is 15–20 days, depending on the product and Port of Destination . For custom orders, it may take a bit longer.
Thanks to our many years of close cooperation with major shipping lines, we can offer competitive rates, stable container supply, and reliable sailing schedules.
We will give you a confirmed delivery date as soon as we receive your specific order details.